APA Style
Tjiptono, Fandy, Diana, Anastasia. (2013).
Total Quality Management .
Yogyakarta:
Andi.
Chicago Style
Tjiptono, Fandy, Diana, Anastasia.
Total Quality Management.
Yogyakarta:
Andi,
2013.
Buku.
MLA Style
Tjiptono, Fandy, Diana, Anastasia.
Total Quality Management.
Yogyakarta:
Andi,
2013.
Buku.
Turabian Style
Tjiptono, Fandy, Diana, Anastasia.
Total Quality Management.
Yogyakarta:
Andi,
2013.
Buku.