APA Style
Tjiptono, Fandy, Chandra, Gregorius. (2016).
Service, Quality & Satisfaction - Edisi 4 .
Yogyakarta:
Andi.
Chicago Style
Tjiptono, Fandy, Chandra, Gregorius.
Service, Quality & Satisfaction - Edisi 4.
Yogyakarta:
Andi,
2016.
Buku.
MLA Style
Tjiptono, Fandy, Chandra, Gregorius.
Service, Quality & Satisfaction - Edisi 4.
Yogyakarta:
Andi,
2016.
Buku.
Turabian Style
Tjiptono, Fandy, Chandra, Gregorius.
Service, Quality & Satisfaction - Edisi 4.
Yogyakarta:
Andi,
2016.
Buku.