APA Style
Tjiptono, Fandy. (2017).
Service Management : mewujudkan layanan prima .
Yogyakarta:
Andi.
Chicago Style
Tjiptono, Fandy.
Service Management : mewujudkan layanan prima.
Yogyakarta:
Andi,
2017.
Buku.
MLA Style
Tjiptono, Fandy.
Service Management : mewujudkan layanan prima.
Yogyakarta:
Andi,
2017.
Buku.
Turabian Style
Tjiptono, Fandy.
Service Management : mewujudkan layanan prima.
Yogyakarta:
Andi,
2017.
Buku.