APA Style
Barnes, James G.. (2003).
Secrets Of Customer Relationship Management : rahasia manajemen hubungan pelanggan .
Yogyakarta:
Andi.
Chicago Style
Barnes, James G..
Secrets Of Customer Relationship Management : rahasia manajemen hubungan pelanggan.
Yogyakarta:
Andi,
2003.
Buku.
MLA Style
Barnes, James G..
Secrets Of Customer Relationship Management : rahasia manajemen hubungan pelanggan.
Yogyakarta:
Andi,
2003.
Buku.
Turabian Style
Barnes, James G..
Secrets Of Customer Relationship Management : rahasia manajemen hubungan pelanggan.
Yogyakarta:
Andi,
2003.
Buku.