APA Style
Kasmir, . (2017).
Customer Services Excellent : teori dan praktik .
Jakarta:
Rajawali Press.
Chicago Style
Kasmir, .
Customer Services Excellent : teori dan praktik.
Jakarta:
Rajawali Press,
2017.
Buku.
MLA Style
Kasmir, .
Customer Services Excellent : teori dan praktik.
Jakarta:
Rajawali Press,
2017.
Buku.
Turabian Style
Kasmir, .
Customer Services Excellent : teori dan praktik.
Jakarta:
Rajawali Press,
2017.
Buku.