APA Style

Michelli, Joseph A. (2014). Leading the Starbucks Way : 5 principles for connecting with your customers, your products, and your people . New York: McGraw-Hill.

Chicago Style

Michelli, Joseph A. Leading the Starbucks Way : 5 principles for connecting with your customers, your products, and your people. New York: McGraw-Hill, 2014. Buku.

MLA Style

Michelli, Joseph A. Leading the Starbucks Way : 5 principles for connecting with your customers, your products, and your people. New York: McGraw-Hill, 2014. Buku.

Turabian Style

Michelli, Joseph A. Leading the Starbucks Way : 5 principles for connecting with your customers, your products, and your people. New York: McGraw-Hill, 2014. Buku.